Shuffyl Terms of Service

Draft updated August 19, 2026. These terms govern listener accounts and must be reviewed by Australian counsel before commercial launch.

1. Account use

  • You must provide accurate account information and keep credentials secure.
  • You are responsible for activity that occurs under your account.
  • Shuffyl may suspend or terminate accounts that violate these terms or applicable law.

2. Licensed catalogue

  • Music availability is determined by Shuffyl's agreements with distributors and other rights-holders.
  • Catalogue content may be added, corrected, restricted, or removed as instructed by the supplying rights-holder.
  • Users cannot upload music directly to Shuffyl.

3. Listener subscriptions and billing

  • Paid and free plan features may differ and may change over time.
  • Subscription purchases, renewals, and cancellations follow the plan selected at checkout.
  • Access to paid features may be paused for failed or reversed payments until resolved.

4. Platform rules

  • No abuse, fraud, spam, botting, scraping, or manipulation of streams/metrics.
  • You may not copy, download, rip, redistribute, rebroadcast, or publicly perform content from Shuffyl except where the service expressly allows it or applicable law permits it.
  • No harassment, hate speech, threats, or unlawful content.
  • Shuffyl may investigate abuse and take action including content removal, suspensions, and reporting to authorities where required.

5. Content protection and availability

  • Shuffyl may use access controls, signed links, streaming restrictions, monitoring, and other reasonable technical measures to help protect content.
  • Unless Shuffyl expressly states otherwise in a separate written agreement, Shuffyl does not guarantee that streamed content is protected by DRM or any specific anti-copying technology.
  • No delivery method is completely secure, and Shuffyl does not guarantee that copying, recording, capture, or redistribution of content can be fully prevented.

6. Liability and changes

  • Shuffyl is provided on an "as available" basis to the extent permitted by law.
  • To the extent permitted by law, Shuffyl is not liable for indirect, incidental, or consequential damages.
  • Terms may be updated from time to time. Continued use after updates means acceptance of the latest terms.